To contact support, reference Dell Data Security International Support Phone Numbers.
The endpoint should then boot normally at this time. Once this is complete, a System Data Encryption recovery How to Run the Dell Encryption Enterprise / Dell Encryption Personal Recovery Bundle must be performed. Though these files will remain decrypted, Dell Encryption validates that these files have not been tampered with between boots when the policy “Secure Windows Credentials” is enabled within the managing Dell Security Management Server.ĭevices that are in a bad state must have the logonui.exe in C:\Windows\System32\ replaced with a copy from a known-good system. These folders are “protected system folders”, which can only be accessed by local administrators, or built-in accounts.
Policies that reflect these encryption rules would look similar to the recommends removing any policy elements that encrypt files with extensions of EXE, DLL, or SYS within C:\Windows\System32, or any of its sub-folders. Older implementations of Dell Encryption (formerly Dell Data Protection | Encryption) may have had policy elements included that would encrypt executables within the System32 directory of Windows.
